FAQ
Ā 1. Can I cancel my order? Orders are sent to production shortly after purchase. Once an order is in production, it cannot be canceled.
2. What if my order arrives damaged or misprinted? If your order is defective or misprinted, contact us within 30 days of delivery with a photo of the issue. We will replace the item at no cost or provide a refund.
3. Do you accept returns if I change my mind or choose the wrong size? No. Since items are custom-printed, we cannot accept returns for size, color, or preference changes. Please review sizing charts and product details before placing your order.
4. How long does shipping take?Processing time is usually 2–7 business days. Shipping typically takes 7–15 business days, depending on your location. You will receive a tracking number once your order has shipped.
5. Do you ship internationally? Yes. Printify’s fulfillment network supports worldwide shipping. Delivery times may vary depending on your country.
6. Where is my order? Once your order ships, you will receive tracking details by email. If your package is delayed, please check the carrier’s tracking information.
7. Who do I contact if I have an issue with my order? Please email us at [insert store email] with your order number and details. We’ll review your request and respond as soon as possible.